Port Hope Community Health Centre

Port Hope Community Health CentreCounselling Services Team

Providing counselling and therapeutic groups for clients of all ages and stages of change with a focus on helping people find and use their strengths and coping abilities. The counsellors work to promote good mental, physical, social, and spiritual health, and to help clients improve their overall sense of wellbeing.

Port Hope Community Health Centre

Community Dietitian

Community Dietitian Our Registered Dietitian, is available to members of the community and provides one-on-one nutritional counselling, group presentations / workshops and cooking demonstrations. Adam works in collaboration with the CHCs Health Promoter to run a variety of cooking classes and demonstrations that highlight healthy, easy to prepare, delicious food! Please refer to our Calendar of Events for details on upcoming classes. Those adults with Type 2 Diabetes or are at risk of developing diabetes can self refer to the Diabetes Education team who are experienced in diabetes care.

Port Hope Community Health CentreDiabetes Nurse Educator

We understand that getting a new diagnosis of and dealing with a chronic illness can be overwhelming. More and more people are being diagnosed with this chronic condition every day. To support this growing group of people living with diabetes, the Community Health Center has diabetes nurse educators, dietitians and a social worker who are available to meet with individuals and groups. You don’t have to see a Doctor at the Community Health Center to take advantage of the Diabetes Education programs. Services are available in Port Hope, Cobourg and Colbourne.

Port Hope Community Health CentreDental Services

The PHCHC believes that good oral health is an important part of good overall health. Our dental team which includes a dentist, hygienist and dental assistant provide dental care 5 days per week to those who cannot access care due to financial hardship such as those receiving Ontario Works, Ontario Disability Support and those with a low annual income who do not have access to dental benefits. The cost of dental care is not covered by our provincial health care system the PHCHC charges a fee to recover the costs associated with this service so that we can continue to provide this important component of care.

Port Hope Community Health CentreHealth Promotion

CHC Port Hope will work with clients, community members and community organizations to develop health promotion programs, activities and strategies to support a healthy community. We look forward to establishing relationships and partnerships with a broad range organizations and individuals.
Our list of services offered will change and grow as the health care needs in this community continue to emerge and evolve. We welcome your input as we develop your CHC to serve the needs of residents throughout Port Hope and the surrounding area. Please visit our website frequently to learn about new programs and services.

Port Hope Community Health CentreHealthy Community

How the CHC is helping to build a healthier community:
• Promoting community health through participation and involvement
• Involving community members in the planning and identification of issues and actions
• Networking with other local groups and organizations who are working on these issues to build community capacity
• Focusing on activities that empower individuals and groups to work together to improve their health

Port Hope Community Health CentreDoctors and Nurse Practitioners

Provide a holistic health assessment and primary health care services such as immunization, check-ups, family planning assistance and on-going medical care. Our doctors and nurse practitioners see clients who experience a particular episode of illness or injury (having the flu or spraining and ankle), and also work with clients who are dealing with on-going chronic illness such as diabetes. Staff try to not only treat the illness or condition but to educate the clients as well, to encourage self-care for the given condition and to provide information to promote health and wellbeing. Our health care staff will refer and work with specialists and in-home or hospital care providers as needed by the client.

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The Port Hope CHC is a fragrance free environment. Perfumes, after shaves, colognes, strongly scented soaps or deodorants are not permitted due to potential allergic reactions by clients, visitors and staff.

Mark your calendar for the third Northumberland Diabetes Expo - Saturday March 28th, 2015

Our Diabetes team is busy planning another Diabetes Expo along with the Northumberland Family Health Team! This will be the third Northumberland Diabetes Expo we have co-planned and they get better every year! Please mark your calendar for Saturday March 28th, 2015 for yet another great day of information sharing, education and demonstrations. For more details and a printable poster please click the image below;

Diabetes Expo poster 2015

We are once again a site for the Gift From the Heart Program!

On Saturday February 7, 2015 Registered Dental Hygienists across Canada will open their hearts and clinics to provide free oral health care to the public who may be financially unable to receive dental hygiene care or who have difficulty accessing dental hygiene treatment due to financial hardship.

We are pleased to be opening our Dental Clinic at the Port Hope CHC to participate in the Gift from the Heart Program.  If you or someone you know could benefit from dental hygiene care please call 905-885-2626 ext. 208 for more information. Please note: **Pre-registration is required**

For further details on the Gift from the Heart program please visit their webiste at; www.giftfromtheheart.ca.

Gift from the Heart

Our dedicated 2014 Gift from the Heart crew! Back row: Cathy, Lisa and Lesley, Front row: Jenny and Mary

Port Hope Community Health Centre Board Announces New Executive Director

PORT HOPE, ON, Tuesday, November 18, 2014 – The Board of Directors of the Port Hope Community Health Centre (PHCHC) is pleased to announce the appointment of its new Executive Director, Mr. Duff Sprague. 

“We are excited to have Mr. Sprague join us in continuing the great work that the CHC has done in its first 6 years of operation.” says Kristin Ferguson, Board Chair. “Duff has a strong background in leading successful health care organizations and developing and implementing innovative programs.  He will be a welcome addition to the PHCHC team; both staff and directors are looking forward to working with him.”

Click here for full Press Release....


Christmas ad 2014


Christmas Food Assistance is available again

Do you need Christmas Food assistance?  We are once again an application site for the Salvation Army's Christmas Food Hamper program.  We are accepting applications for singles and couples on thursday, November 6th, 13th, and 20th between 1:30 and 4:00 pm.  (Singles and couples receive a grocery gift card.)

Applications for full Christmas Hampers and toys from the Giving Tree can be made at the Salvation Army in Port Hope at 74 Queen Street.


Northumberland County Integration

Since January 31, 2013, a group of seven Health Service Providers (HSPs) from Northumberland County have been meeting as part of a facilitated integration process at the direction of the Central East Local Health Integration Network (Central East LHIN).

After months of due diligence and stakeholder engagement, the Northumberland Integration Planning Team (IPT)—comprised of senior administrative representatives from each of the participating agencies—developed a proposed Integration Plan comprised of six recommendations related to how hospital and community-based health services could: improve client access to high-quality services; create readiness for future health system transformation; and, make the best use of the public’s investment.

Following approval from their respective boards, members of the Northumberland IPT presented the Plan to the Central East LHIN Board last Wednesday, February 26th. Based on motions made at the meeting, the organizations are now moving forward with several integrations and related timelines.  Please read the full press release here.
For more information about the Integration process, or to view the final Integration Plan please visit the Central East LHIN website.

Getting the most out of life with Chronic Conditions!

We are once again running the "Living a Healthy Life with Chronic Conditions" workshop, a FREE six-week workshop focusing on skills and tools to use in your daily life when you live with a chronic condition. 

Do you live with chronic pain, arthritis, diabetes, heart disease, depression or another chronic condition? This workshop will teach strategies for better day to day management.

For information about this program or to register online visit www.healthylifeworkshop.ca or call 1.866.971.5545

Click on the flyer below for a larger, printable copy.

Chronic Conditions flyer

The Port Hope Community Health Centre wants to know how you are doing!  

During the winter, the Centre will be asking people to fill in a survey so we can better understand your circumstances and how they contribute to your wellbeing.

You can access the survey here.

What is wellbeing and why should we care about it?  Wellbeing is defined by a person’s quality of life in areas such as living standards, health, the environment, community vitality, education and access to leisure.  We know that improving someone’s health requires action in many areas outside of health care. Health is directly related to income and education levels as well as where we live and the environment around us. Thus in order to have a healthy community, we need to look at all the factors that influence our health.

What is the Wellbeing Survey? The survey we are asking people to complete is based on the Canadian Index of Wellbeing (CIW).  The CIW was designed to understand the wellbeing of Canadians by looking at factors that matter to Canadians but may not be reflected in traditional measurement instruments.  For example some of the questions on the survey pertain to the number of close relationships you have, how safe you feel, your leisure activities and the environment.  To learn more about the CIW please go to www.ciw.ca.

Why do the survey?  The information that is gathered from the survey will be used to guide how the Centre delivers services,  educate potential funders about the needs of people who use the PHCHC or advocate for services in the community. The survey has 36 questions and takes about fifteen minutes to complete.  It is available in both French and English.

The Northumberland Food Charter needs your input!

food charter logo

Click on the logo above to access the full advertisement.

The Northumberland Food Charter is seeking feedback from residents of Northumberland (www.northumberlandfoodcharter.ca) in order to develop an action plan for the Charter.  If you are interested in participating in the development of an Action Plan please click on the logo above for instructions to register.

To ensure strength and sustainability in the food system and best practices, food charters have become a growing area of municipal planning and policymaking, addressing food production, distribution, access, consumption and waste management, and guiding how these systems influence our lives and our neighbourhoods.

A Northumberland County Food Charter will focus on land use planning, agriculture, emergency food distribution, food retail access, community health, waste management, environmental management, and community economic development. Integrating food decisions into these areas of municipal jurisdiction will strengthen a whole system approach in the delivery of services. Best practices can improve energy efficiency, decrease pollution, conserve water, and reduce and redirect waste.

The CHC is a designated Heart Wise site!

Heart Wise log

Heart Wise Exercise Programs are intended for people who are interested in, or concerned about their overall health.

A Heart Wise Exercise Program meets the following criteria;

1. Encourages regular, daily aerobic exercise,
2. Encourages and incorporates warm up, cool down and self-monitoring with all exercise sessions,
3. Allows participants to exercise at a safe level and offers options to modify intensity,
4. Includes participants with chronic health conditions - physician approval may be required,
5. Offers health screening for all participants,
6. Has a documented emergency plan that is known to all exercise leaders, including the requirement of current CPR certification, phone access to local paramedic    services and presentce of an AED.
For a list of all of our classes, programs and workshops please view our Calendar of Events.
For more information on Heart Wise programs visit www.heartwiseexercise.ca.

Our Book Sale was a success!

Thank you to our wonderful shoppers, donors and of course volunteers - our Book Sale raised $243.35 all of which is going towards our Emergency Food Cupboard.

book sale poster

Northumberland County Integration Planning Team Update - Summer 2013

Since January 31st 2013, a group of Health Service Providers (SHPs) from Northumberland County have been meeting as part of a facilitated integration process at the direction of the Central East Local Health Integration Network.  Recent updates on the process, including Frequently Asked Questions can be found in the Update Document and at the Central East LHIN website.

Open House, 5 year Celebration and AGM!

On Thursday June 27th 2013 the Port Hope CHC held an Open House Celebration, in combination with it's Annual General Meeting.

CHC staff and Board members were on hand to conduct guided tours of the facility, including mini 'detailed' tours of the Dental Suite, the "Sharing Garden", and the Emergency Food Cupboard.  Interactive activities and demonstrations were offerred including; "Bands, Balls and Balance" excercise demos, a children's art and activity station, a drumming circle, cooking demonstrations in our Community Kitchen and much more!

The Open House event, and the Annual General Meeting were both well attended.  Photos of the Open House can be viewed here.

Port Hope CHC Awarded "Partner of the Year" by the New Canadians Centre in Cobourg!

The Port Hope CHC is entering its third year of partnership with the New Canadians Centre in Cobourg in which the Port Hope CHC provides much needed primary health care outreach services to migrant farm workers in the area.  For more information on this award see the full media release here.

Colorectal Cancer Screening Promo at the Port Hope CHC!

On February 26th, Cancer Care Ontario was at the CHC with their travelling photo booth, taking pictures of staff, clients, volunteers and visitors all of whom made the pledge to talk to their doctor about Colorectal Cancer Screening! Regular screening for colorectal cancer saves lives. When caught early, there is a 90 percent chance that people with colorectal cancer will be cured.

To see some fun pictures and pledges, visit our Facebook page.
For more on Colorectal Cancer Screening visit Cancer Care Ontario at www.cancercare.on.ca

Thank you Rotary Club of Port Hope!

We sincerely thank the Rotary Club of Port Hope for their generous donation of $10,000 to the Dental Program at the Port Hope CHC.

dental picture

Above: Dr. Mervyn Richards; Rotarian and member of the Northumberland Oral Health Coalition (NOHC); Anna Rusak, Chair, NOHC, John Hassan, Executive Director of the Port Hope CHC, Kelly Morgan Mackenzie, President Port Hope Rotary, and Ross Jeffery, Corporate Services Manager, Port Hope CHC Thank you! It is through generosity such as this that we can continue to offer the valuable Dental Program!

Port Hope Community Health Centre Achieves Full Accreditation!

Accreditation Canada is an independent, not-for-profit organization that sets standards for quality and safety in health care and     accredits health organizations in Canada and around the world. Organizations that are accredited by Accreditation Canada undergo a rigorous evaluation process. Following a comprehensive self-assessment, trained surveyors from accredited health organizations conduct an on-site survey to evaluate the organization's performance against Accreditation Canada's standards of excellence.

Port Hope Community Health Centre has recently participated in Accreditation Canada's Qmentum accreditation program. The results of the Accreditation process are provided to guide the organization as it continues to incorporate the principles of accreditation and quality improvement into its programs, policies, and practices. In mid-September, the Port Hope CHC underwent the second phase of the Accreditation process. (In September of 2010 Accreditation Canada was onsite for what is known as a “Primer Survey” with great success.) The Port Hope CHC is pleased to announce that it has received an Accreditation decision of “Accredited with Exemplary Standing” with full Accreditation standing for 3 years!

The key areas which the surveyors looked at included; Primary Care Services, Community Health Services, InfectionPrevention and Control, Client Safety, Leadership and Governance. Since it’s doors opened to the first clients in April of 2008, the Port Hope CHC has always had a focus on quality care for it’s clients and the communities it serves. The Staff and Board of Directors of the Port Hope CHC are very proud of receiving full accreditation standing, and intend to continuously grow and make improvements in service delivery and quality of care.The full Accreditation Canada report for the Port Hope CHC can be found here.

About The CHC - Who we are

The Port Hope Community Health Centre at 99 Toronto Road, is a community-centred primary health care facility, and member of The Association of Ontario Health Centres (AOHC), the advocacy organization for non-profit, community governed, multidisciplinary primary health care models. With a vision rooted in providing comprehensive primary care services, delivered by a interdisciplinary team of professionals to promote healthy communities, we offer a range of community-based services and respond to health-related community concerns.

We believe that effective primary health care addresses the social determinants of health, including social inclusion, access to shelter, education, income and employment security, food and stable eco-systems. It encompasses primary care, illness prevention and health promotion, using community development toward building healthy public policy in supportive environments. Our care model is highly effective for all Ontarians. It is an important resource for people who encounter a diverse range of access barriers such as culture, ethnicity, geographical isolation, literacy, poverty, physical disabilities and race.VisionHealthy people, healthy relationships and healthy communitiesGeneral InformationWe are now offering services from our new location at 99 Toronto Road. We serve people without a family physician living within a 50 KM radius of the CHC.

The Centre continues to accept new clients. Special consideration will be given to our target populations who do not have a family physician.

These include:
• Seniors with more than one chronic disease,
• Youth at risk between the ages of 12 to 21
• Those struggling with mental health and/addictions
• Those receiving social assistance


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99 Toronto Road
Port Hope, ON L1A 3S4
Phone: 905-885-2626
Email: info@porthopechc.ca